Straightforward plans
Choose the support platform your team needs now.
Start with a focused service desk and add the channels your operation needs. We’ll confirm a clear price and rollout scope before you commit.
Basic
Up to 5 agents
For small teams moving beyond a shared inbox into clear ownership and customer self-service.
- Agent ticket workspace
- Email-to-ticket conversations
- Companies and contacts
- Branded customer portals
- SLAs and automation
- Knowledge base and reporting
Professional
Up to 25 agents
For growing support operations coordinating more people, customers and conversations.
- Everything in Basic
- Live chat
- Shared agent chat queue
- Chat-to-ticket conversion
- Direct onboarding support
- Rollout shaped around your workflow
Enterprise
Up to 100 agents
For larger service operations that need rollout and commercial terms shaped around their environment.
- Everything in Professional
- Higher agent allowance
- Migration scope agreed up front
- Commercial terms for your rollout
- Direct onboarding support
- Structured implementation planning
Clear before you commit
No surprise enterprise bundle.
We’ll agree the plan, agent allowance, onboarding scope and any migration work in writing. You’ll know what is included before rollout begins.
Direct onboardingPractical help getting the workspace ready for your team.
Workflow-led rolloutConfiguration shaped around how your support operation works.
Migration discussed earlyExisting data and transition needs considered before commitment.
Clear allowancePlan, agent limit and scope confirmed before purchase.